Privacy Policy & Disclaimer

By accessing or using this website, you acknowledge and accept the collection, storage, processing and use of personal information as described in this policy. If you do not agree, please do not continue to use this site.

1. Policy

Fastrack Health is committed to protecting the privacy of the personal information we hold, in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth), as amended.

2. Collection and disclosure

We collect personal information to deliver our services. We disclose personal information to a third party only with your written consent and your full knowledge of the reasons for that disclosure.

3. Email

Email addresses and their content are recorded only for the purpose you provided them. Email is not necessarily a secure channel — if you have concerns about the security of what you're sending us, an alternative contact method (phone or post) may be preferable.

4. Access and correction

You can request access to the personal information we hold about you by phoning 0416 381 908, writing to us with your details, or visiting our office with identification. We may ask security questions to verify your identity. We aim to respond promptly and will correct any inaccurate information.

5. Security

We take reasonable steps to keep the personal information we hold secure, covering both digital and paper records. No transmission over the internet can be guaranteed completely secure.

6. Dispute resolution

Complaints are handled by our Privacy Officer, typically within 24 hours. Unresolved disputes are escalated to management within 15 working days, or may be directed to the Office of the Australian Information Commissioner.

7. Amendments

This policy may be updated to reflect legislative or business changes.

Website disclaimer

Information on this website is provided as general reference material only. Reliance on the contents of this website is at your own risk, and Fastrack Health assumes no liability for it. External links are provided for convenience only, and we take no responsibility for their content.

Copyright

Material on this site may be downloaded, printed and reproduced in unaltered form for personal or organisational use only. All other rights are reserved.